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Review summary

Reviewers overwhelmingly had a great experience with this company. Customers appreciate the service provided, highlighting its ease of use and efficiency. Many found the platform straightforward, simplifying various aspects of the rental process. Consumers also value the clear communication and support offered throughout their experience. People have different opinions about the staff, marketing and app. While some appreciate the platform's features, others express a desire for more readily available support and easier access to information. Some reviewers mention encountering issues with the system, while others praise the automations and comprehensive services available at competitive prices. Overall, the service is considered a valuable alternative to traditional estate agents.See more

Based on reviews, created with AI

See what reviewers are saying

Rated 5 out of 5 stars

A complete step by step guide for landlords (old and new) was very useful and done in detail. All the help was practical and accurate. I think using Openrent also gives potential tenants peace of mind... See more

Rated 5 out of 5 stars

I use OpenRent to find a tenant. I love how it works and I love that I can get to know the people before offering them a viewing. The chat box is perfect for this and for keeping track of who is inter... See more

Rated 1 out of 5 stars

I have advterside my property and viewer accepted to rent my property. I have paid Open rent to do a credit check on the tenants which they failed to do and after a long waiting the tenants pulled out... See more

Rated 5 out of 5 stars

Cannot really complain about any point that was lagging. Rt from creating my property advert. to listing it, and then to Accepting Deposit from Tenants and the Background checks, all done smoothly... See more


Company details

  1. Real Estate Rental Agency

Written by the company

At OpenRent we support every landlord in their search for good tenants and every tenant in their search for a joyful home. We have already helped over 7 million tenants and landlords.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

6K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 93% of negative reviews

Typically replies within 2 weeks


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Rated 5 out of 5 stars

Great

It is quite straight forward and they do almost anything a landlord needs in a very competitive price.

Date of experience: July 15, 2025

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Rated 5 out of 5 stars

I use OpenRent to find a tenant

I use OpenRent to find a tenant. I love how it works and I love that I can get to know the people before offering them a viewing. The chat box is perfect for this and for keeping track of who is interested. It's also so fast. I place my advert and almost immediately viewings start. I can also change the add if necessary.

Date of experience: July 23, 2025

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Rated 5 out of 5 stars

I never find the service less than excellent

I rely upon OpenRent and never find the service less than excellent. I commend the architect of the business and the site for being minimally pressing and intrusive into my preferred way of using it. In my case I only wish to use the advertising function because I am a lawyer and I can manage all the other aspects of letting which I am sure OpenRent will also handle brilliantly for the majority of users.

Date of experience: July 23, 2025

Rated 5 out of 5 stars

Best App

I have been searching for an apartment for months, I got it after a week on open rent, very easy and straight forward process

Date of experience: July 07, 2025

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Rated 5 out of 5 stars

Not only an excellent tool to find new tenants…

Not only an excellent tool to find tenants, but an excellent resource to pick and mix a variety of services useful to landlords like arranging safety checks or even conducting viewings/ inspections or getting photos. We've been incredibly happy with all the services we've used through OpenRent. Highly Recommended.

Date of experience: July 22, 2025

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Rated 5 out of 5 stars

Landlord Buddy

A complete step by step guide for landlords (old and new) was very useful and done in detail. All the help was practical and accurate. I think using Openrent also gives potential tenants peace of mind as they are working through a professional and well regarded company.

Date of experience: July 22, 2025

Rated 5 out of 5 stars

Excellent Platform to get the right Tenant

The platform is incredibly user-friendly. From listing your property to referencing, uploading photos, setting the rent, and selecting services (like professional photos or Rightmove/Zoopla advertising) is straightforward. The step-by-step process guides you clearly, even if you're a first-time landlord.
One of OpenRent’s biggest strengths is its communication system. You receive instant email and SMS notifications when a prospective tenant sends a message. The messaging portal keeps all communications in one place, which is especially useful if you're dealing with multiple applicants.
I would advise Landlords to be prompt in responding quickly to enquiries thus improving your chances of securing good tenants.
Listings tend to get the most attention within the first few days, so make sure your photos and descriptions are spot-on from the start.
In conclusion, OpenRent takes much of the hassle and cost out of finding tenants. It's transparent, professional, and gives landlords far more control compared to traditional letting agents – without sacrificing support.
Would definitely use it again.

Date of experience: July 19, 2025

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