OpenRent Reviews 5,798

Service was top notch

Scammed by a landlord. Took holding fee.

Advertised property with open rent which generated several responses.

Then used the tenant referencing tool to help decide on the new tenant. Very useful and sensibly priced.
Obtained the electrical cert through them too.
All very efficient and at an acceptable budget.
Will use again but hopefully not for a long time.

Easy to use quick and efficient

Excellent online company.

As a self managing landlord, I've used openrent for a few years. The prices started off reasonable, but now it costs £90 just for an advert. It used to cost £30. This time round, the price went from £50 to £90. A ridiculous increase.

I wouldn't mind this so much if the service was better. They are constantly trying to flog you their extra services which I personally don't need. I get inundated with many many enquiries right away because of the type of property I have (cheapest end of the scale), as a result there are a huge amount of unsuitable tenants (they don't bother to answer the automatic questionnaire that is sent to them) or they have CCJs, no rental history/dodgy rental history, dodgy excuses etc. My 100 enquiry limit fills up extremely fast which isn't fair because 99% are unsuitable. It's always the usual suspects applying, they appear year after year with their dodgy stories which change each time.

Another big issue is the holding deposits. Openrent allow tenants to place a holding deposit even though you haven't agreed to it, I constantly get them even though they haven't answered the questionnaire, no discussion has taken place etc..i don't often take deposits anyway, they just want to force you to use their extra cost services which I DON'T WANT.

Very very annoying, and they have the monopoly so you are stuck using them. I've discussed this many times with them and they come up with the same rubbish about whittling down tenants with auto questionnaire which I've already done, and some nonsense about tenants shouldn't place holding deposits without discussion first, yet they still do it.

Great service, I was able to filter out prospective renters.

Quick response to questions
Clear instructions on use if website
I did have slight trouble finding how to sign the tenancy initially but eventually found the email . Couldn't work out how to sign via website

All the checks was faster and they kept on given continuous update.

Very easy to use. Little bit of time spent and use of technology can save you a fortune that estate agents are taking away!

Definitely try using on renewal or for new tenancy.

Brilliant , now I can navigate through it .
Have used it a few times .
I wish they would use better referencing eg Rentguard and allow landlords to register their deposits with Mydeposits . That is the only thing stopping me from using rent now .
Thank you Openrent !!!

Creation of brilliant minds, what a wonderful Servjce openrent is providing to landlords. From connecting landlord to tenants, to arranging legal papers, arranging safety assessments and certificates or eviction process, openrent is always there for you. I highly recommend it for both landlords as well as tenants.

Amazing website for you to avoid high management fee that the estate agents are not helpful at all

Excellent in many respects. The only reason that I have not offered 5 stars is that they use third party providers (EPC, EICR test etc) who are independent and do not offer the same level of top quality services as Openrent. Have had issues with Check- in and inventory services and EICR providers in the past. Therefore have resorted to finding my own from reliable service providers. Always check providers using Trustpilot. Otherwise all good.

Hi. All good. However, as a first time user, I didn't find it straightforward to navigate and required either assistance or multiple attempts. I was quite shocked at the personal information provided by open rent to me in regard to my tenants in consideration of my understanding of the requirements within the Data protection act. I would however definitely use Open rent again.

OpenRent is terrible don’t rely on the landlords, I’ve been to 10 viewings and not been excepted by any for no absolutely reason. They give you false hope and make u pay money for their own gains. The worst experience I’ve ever had. WASTE OFF TIME

Easy to use, well-designed and generally a pleasant experience. Only improvement would be to have a more prominent ‘contact us’ facility to cater for non-standard questions.

Open Rent was a lucky find. Efficient and user friendly. Takes alot of the hard work out of choosing what to view.
I have found my delightful new home inside of a week. All the paperwork that follows all went smoothly. I can't speak highly enough of my experience with open rent.

It good website to rent your flat and easy and cheap many things