3,362 total
I've used Open Rent several times and I find it fast and efficient. The add-ons are good value like gas / electric cert
I choose to use a different deposit scheme than the OR one which is an option
Date of experience: May 01, 2024
First time using openrent not impressed,5 days ago asked for a viewing from landlord,no reply at all.Openrent chased up landlord twice still no reply house still on market!
Poor service,back to using letting agents at least you get face to face folk to talk to.
Date of experience: May 08, 2024
I love to advertise my property on open rent. This is best platform from free to little package to advertise your property.
Date of experience: May 13, 2024
I have used one rent on several occasions, easy to list property and to navigate. Dashboard and appointment system easy and straightforward to use - would recommend
Date of experience: May 08, 2024
Great. Been using OpenRent for almost 10 years now and it’s great. No-nonsense for a process that is really simple. Beats using a high street agent any day!
Date of experience: May 13, 2024
No issues at all, very simple to use and knowing our money was safe also helped put a lot of things to ease
Date of experience: May 10, 2024
I have rented my flat with OpenRent for the third time. I found it very easy and enjoyable and saving lots of money in the process. A high street estate agent wanted me to pay over £1600 for their services, and that’s every year while OpenRent charged me £69 plus £20 for credit check for every tenant if needed. With prices like these you can’t go wrong. Thanks OpenRent
Date of experience: May 07, 2024
We found a property through OpenRent and the landlord arrenged a viewing and we agreed to lease the flat.
So he asked for £900 deposit and sent us the agreement. We received and returned the signed agreement with our passport copies. He was pushing us to pay 6 months rents on the same day which it was bank holiday. Then he emailed us back and cancelled everything and we asked for our deposits and he never replied us.The property Called Albany Mansions, London SW11
They have adverted in Righmove too.
It so scary how people trying to take an advantage of situation. The landlord is very unreasonable and is a big scammer
Date of experience: May 04, 2024
Open Rent needs to stop giving 24 hour deadline to respond to confirming letting status. Once a status respond had been given this should be adequate. I have put my property on hold and given a status update...no acknowledgement..to receive another update request less than a week...further more advising a 24 hour deadline otherwise my listing will be removed...unacceptable..get resl and provide a service....convient rather than a reply they respond by saving they never received my communication..sad really step up..
Date of experience: May 04, 2024
Excellent service, reaching out to many tenants. Simple easy web site to use.
Date of experience: May 10, 2024
We use Openrent all the time and it is excellent. Great service and easy to use, I will continue to use them for the foreseeable future.
Date of experience: May 07, 2024
Simple and effective way of generating leads. Features like 'pause' allow taking a break to deal with enquiries. As an experienced landlord I prefer to handle the lease and referencing myself but did pay the fee to syndicate to Rightmove etc. when the first wave of enquiries didn't lead to an agreement.
Date of experience: April 25, 2024
It is a very seamless process and it’s the most cost effective way of doing business
Date of experience: May 07, 2024
Excellent all around! Well thought process and simple to use!
Date of experience: May 12, 2024
Open Rent were very helpful and communicative and really went the extra mile to push the move through in a short space of time. Very happy with the service.
Date of experience: May 02, 2024
In a world where you have to talk to uncaring and unknowing bots online, it was nice to be messaging real people who answered queries so quickly. This is a very well-organised and efficient organisation
Date of experience: April 25, 2024
***This is not a reflection on Open Rent as a company***
I would like to bring to the attention of all the landlords who have had EICRs done on their properties by a company called the EICR shop.
Mike Davy the director of the EICR shop continuously doesn’t pay his contractors that attend Open Rent properties to carry out EICRs. All he does is lie and avoid emails and calls.
I would urge anyone who is booked in by this company to please refrain from using them. I’m owed, like many others, wages for works carried out.
Mike sometimes hides behind his daughter’s name (I’m not sure what type of father would do this) as he has a lot of contractors he owes money to. He states to work from London but they are actually based in Portsmouth. They formally operated under the name TICS global and if you search him on companies house he has had around 30 previous companies. I would urge any landlord to check the reviews on trust pilot from the EICR Shop and TICS global this will make interesting reading. I would seriously urge any landlord to think carefully before using this type of individual for any work at all. The EICR shop claims to be NICEIC registered. This is also not true as I have checked this with the NICEIC, and neither EICR shop or TICS are NICEIC registered
I’ve advised all other contractors that he owes money to, to finally bring this to open rents attention of the type of contractor they are unwittingly involved with. I suspect open rent will have lots more reviews regarding the EICR shop coming their way. I know Open Rent would not appreciate this all over there trust pilot. Mike told me to remove the review and he would pay me. I have the emails to prove this but again this was a lie
There are many other good honest contractors who actually pay staff out there that you can use.
I would also urge all contractors he’s not paid to report him on indeed as a scam so he cant keep advertising for new workers to rip off, and also let his main contractors open rent and stripe aware of his dealings.
Mike shouldn’t be allowed to run a business. He only replied to me once he seen the review I was going to put up on trust pilot with one of his main contractors in open rent.
Email from Mike from last week below. Yet more lies after giving me his word!
He was already paid for the work that was done back in March, yet he’s not paid his sub contractor.
On 3 May 2024, at 10:38, Accounts Team wrote:
Andrew,
I will get you what I can to you today to show willing. About 7pm when we get paid.
what is left of FEB after that on Tuesday and March by the end of next week.
That is the best I can do Andrew I cannot magic money just like that.
You have my word.
Mike
Accounts Team
THE EICR SHOP
Phone: 03330040309
Office: 128 City Road, London. EC1V 2NX
Date of experience: May 10, 2024
I'm really frustrated with my first experience using Openrent to list my flat. As a genuine landlord, I've only had 18 enquiries in 3 weeks, and 90% of them turned out to be rent-to-rent scammers. Out of those, only one real tenant showed up, and the other didn't bother. I even had a friend click on the ad on Rightmove and Zoopla, but couldn't get in touch with me that way. I paid £69 for nothing and wasted 3 weeks of my time. They won't even refund the money. Now, I have to use a high street agent, but at least they won't charge me if they can't rent the flat out.
Definitely the first and last time using Openrent.
Date of experience: May 01, 2024
Excellent website leading to 22 applications in under a week. Let at asking price.
Date of experience: May 09, 2024
We have found advertising with OpenRent is simple and extremely effective in sourcing suitable tenants for our properties. We have recently found tenants for 2 of our properties via OpenRent and will be using them again for our other currently empty properties. The advertising of our properties across the most popular platforms and the referencing of potential tenants are both very useful and decisive in promoting our properties and finding suitable tenants quickly and speedily.
Many thanks to the OpenRent Team
Date of experience: April 27, 2024
